Help Center - Payment

You can pay conveniently by bank transfer. This means that you don't have to enter any sensitive bank details when making your booking or log directly into your online banking. After completing your booking, you will receive an invoice from us by e-mail with the amount you have to pay.

Please note that a deposit of 20% of the travel price is due for payment immediately after conclusion of the contract. The remaining payment is due no later than 7 days before the start of the tour.

You will find our bank details on your invoice and alternatively directly here:

Account holder: Björn Kuiper | Hardtours
Bank: Commerzbank
IBAN: DE59 3508 0070 0302 9104 00
BIC: DRESDEFF350

Important: Please ALWAYS state your customer and booking number as the purpose of the transfer. You will also find a bank transfer template in your invoice e-mail.

You will receive your invoice by email after completing your booking. Alternatively, you can also find the invoice in your customer account under: Mein Profil > Rechnungen

Even if it is not available as an official payment method, you can still send us your outstanding amounts manually using the Send to friends function on PayPal at bus@hardtours.de. Please don't forget to include your customer and booking number in the reason for payment / message field!

You can also pay in installments under the following conditions:

• Your booking is made at least 20 days before the bus tour
• A deposit of at least 20% is due after conclusion of the contract
• Your invoice must be paid in full no later than 7 days before the start of the tour
• You can choose the installments in between. These are not specified by us

(Please note that you cannot actively select the installment payment method during the booking process)

Note: If you have not paid your invoice in full at least 7 days before the start of your trip, we reserve the right to charge you cancellation costs as stipulated in our General Terms and Conditions under point 6.3.

Please note that a deposit of 20% of the tour price is due for payment immediately after conclusion of the contract. The balance is due no later than 7 days before the start of the tour.

In the case of bookings at short notice and only 7 - 10 days before the start of the tour, the total amount is due for payment immediately.